E-mails About Your Order

After you place your order, you will receive e-mails about your order. Below are examples of e-mails you might receive:

  • Processing order. This is an order notification sent to customers containing their order details after payment.
  • Completed order. Order complete emails are sent to customers when their orders are marked completed and usually indicate that their orders have been shipped.
  • Refunded order. Order refunded emails are sent to customers when their orders are marked refunded.
  • Customer invoice. Customer invoice emails sent to customers containing the order information and payment links if the order has not been paid.
  • Customer note. Customer note emails are sent when customer service add a note to your order.

For any questions about your order, please contact our live customer service support, or email to customer-service@power-herbs.com.